Location: Chennai, Tamil Nadu
About the Company:
Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company was founded in 1996 by Sridhar Vembu and Tony Thomas in Pleasanton, California, and now has offices in seven countries with its global headquarters in Chennai. Vembu has a PhD in electrical engineering from Princeton and started his career at Qualcomm in 1994.
As a support engineer, you are responsible to handle phone calls, e-mails, technical chats and online web sessions with prospects and customers. To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting. The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload. Also ready to work for 24*5 shifts with outstanding customer handling skills.
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