Interview Location: PAN India | Job Location: PAN India
About the Company:
The company was incorporated on 29 December 1945 in Amalner, Maharashtra by Mohamed Premji as "Western India Palm Refined Oil Limited", later abbreviated to "Wipro". It was initially set up as a manufacturer of vegetable and refined oils in Amalner, Maharashtra, British India, under the trade names of Kisan, Sunflower, and Camel.
Service Desk Engineer
- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
- Excellent communication skills required as you will work in International Voice Support.
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints. - Responding in a timely manner to service issues, request, and take care of the complete operations. - Troubleshoot system and network problems, diagnosing and solving hardware or software faults. - Provide support, including procedural documentation & relevant reports. - Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services. - Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
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