Engineer Trainee – Service Desk|B.E/B.Tech/M.E/M.Tech, MCA & M.Sc

Interview/Job Location: Chennai, Coimbatore, Bangalore, Hyderabad, Pune, Gurgaon & Kolkata

About the Company:Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Job Description: Service desk associate will serve as the first point of contact for customers over the phone, e-mail or ticketing tool on technical issues. SD Analyst will provide first and second line technical support to the customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of issues. The Apt candidate should have basic understanding on concepts of Networking & Computer hardware & software components.

Selection Process:– Group Discussion – Technical Interview – Voice Assessment – HR Discussion
Reference:Admin – jobsarehere.in

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