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Opening at HP Enterprise for BE/BTech (Mech/Comp/Electrical) graduates as a Technical Support Engineer, Bangalore, Karnataka


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Organization Name:- HP Enterprise Ltd.
Required Qualification :- BE/BTech (Mech/Comp/Electrical)
Location:- Bangalore, Karnataka
Salary:- Not Disclosed by Recruiter
Required Experiece:- 0-2 years
Work Type:- Technical Support Engineer
Reference:- www.jobsarehere.in
Comapny Website:- www.hpe.com




About the Company:-

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.




Responsibilities:-
Troubleshooting & resolving complex technical issues in customer environment.
Share best practices to reduce problem occurrences.
Present action plan to customer and take consent. Also ensure there is no adverse impact of the action plan on the network.
Replicate customer environment in Lab.
Escalate the issue in timely manner.
Keep customer informed and set realistic expectations on issue resolution.
Contribute towards Knowledge Management.
TAC should ensure he/she stays abreast with all the NPIs and changes/updates to the product.

How To Apply:-

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