Opening at BYJU'S for fresher as a Customer Support Associate, Bangalore, Karnataka

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Opening at BYJU'S for fresher as a Customer Support Associate, Bangalore, Karnataka

Organization Name:- Think and Learn Private Ltd.
Required Qualification :- Any Graduate
Location:- Bangalore, Karnataka
Salary:- 10 LPA
Required Experiece:- Freshers
Work Type:- Customer Support Associate
Comapny Website:-

About the Company:-

BYJU’S - The Learning App is the popular brand name for Think and Learn Private Ltd., a Bengaluru-based Educational technology (edtech) and online tutoring company that has recently received large-scale attention from students across India and attracted investors from across the globe. It was founded in 2011 by Byju Raveendran at Bengaluru, Karnataka, India. BYJU'S was the first investment in Asia from the Chan Zuckerberg Initiative. It is currently India's best funded education startup[2] and is considered to be one among the only few Indian consumer startups that has gone global, particularly with the 2017 acquisition of TutorVista.

Job Description:-

You will start your exciting journey at BYJU'S as a Business Development Associate in the Sales and Marketing Team. You will work in a team of go-getters to help spread the Byju's way of Learning in your city. You would be responsible for mentoring and sales in your designated zone with us. On this page we would like you to fill in your basic information to proceed with your application at BYJU's.

Key Accountabilities & Deliverables: -
Interact with customers through Calls (Voice Process)
Focus on achieving targets based on call quality, connectivity, CSAT etc.
Maintains customer records by updating account information in the database.
Understand the customers query and identify the customers need and give the best resolution to the customer.
Recommend potential products or services to customers by analyzing customer needs.
Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.
Focus on quality of work and documentation of the action as well.
Be a team player and maintain team spirit, positive energy at work.

How To Apply:-

Click Here To Apply